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Search by Location Search by Broker Surname / Company Name


What does a Mortgage Broker do?

Manage the process


If you wish to proceed, then the broker will help you to complete the necessary paperwork and liaise with the lender on your behalf. This will include the completion and submission of your home loan application and the on-going communication between all parties until your home loan is approved and settled.

Your mortgage broker is also required to inform you of their complaints process. This is called an Internal Dispute Resolution procedure and all members of the MFAA (Mortgage & Finance Association of Australia), COSL (Credit Ombudsman Service Limited) and BFSO (Banking and Financial Services Ombudsman) have requirements in this regard.




Why use a PLAN Accredited mortgage broker?

Broad selection - Hundreds of loans.
Professional expert advice - Minimum education standards
Smooth and efficient service
Flexible solutions tailored to your needs
Fair and ethical service - strict code of ethics
Scale and reputation - deal with one of the largest groups in Australia
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